Dec 31, 2020
How to Deliver a 7-Star Experience for
In episode #1606, we talk about
delivering a 7-star experience for your clients. Neil shares
stories both of how his expectations have been exceeded and how he
has exceeded clients’ expectations. We also hear about the power of
going above and beyond and why this is the best marketing out
there. Be sure to tune in today!
TIME-STAMPED SHOW NOTES:
- [00:25] Today’s topic: How to Deliver a 7-Star
Experience for Clients.
- [00:41] Neil’s
most recent experience of incredible customer service.
- [01:52] A
7-star experience: Neil’s story of the Mandarin Oriental in Las
- [02:30] What
separates a 7-star experience from a 5-star one.
- [02:55] Outline what each starred experience looks like
and exceed expectations.
- [03:00] How
Neil went above and beyond for a client.
- [04:33] The
link between a 7-star experience and marketing.
- [05:00] There
is no one way to stand out; find what works for
- [05:14] That’s
it for today!
- [05:14] To
stay updated with events and learn more about our mastermind, go to
the Marketing School site for more information or call us on
Links Mentioned in Today’s Episode:
Mandarin Oriental Las
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